2026 Strategic Imperatives & Development Wins
Reducing cyber risk, modernizing the employee experience, and disciplining cost while developing the leaders who make it durable.
2026 is a pivotal year for cyber resilience, employee experience, and cost discipline. These imperatives are executed by a 52-person organization and 14 leaders spanning end-user compute, Microsoft 365 and collaboration, mobility and telephony, AV and workplace technology, and field and executive support, each goal below carries shared ownership across that leadership team.
Partnered with Cybersecurity to turn endpoint governance, patching, and vulnerability remediation into measurable, reportable risk reduction.
- Endpoint patch compliance raised above 90% across the Windows fleet through automated rings and exception governance.
- Vulnerability exposure reduced across 7,000+ managed endpoints with shared remediation SLAs owned by all 14 leaders.
- Weekly security posture reporting established with Cybersecurity and Infrastructure for executive visibility.
- Intune and VDI compliance baselines standardized, cutting non-compliant device counts quarter over quarter.
Leadership & Development Trajectory
The 2026 imperatives are executed through six development priorities. Enterprise Leadership and Executive Succession show up in how 14 leaders own shared outcomes; Financial Acumen drives the cost-transparency and managed-services work; AI/Digital Transformation and Zero-Touch Endpoint Mastery underpin a resilient, automated endpoint environment; and Managed Services Leadership scales delivery beyond headcount. Together they demonstrate readiness for larger enterprise roles and the ability to scale AI-driven operations.
- Enterprise Leadership
- Executive Succession
- Financial Acumen
- AI/Digital Transformation
- Zero-Touch Endpoint Mastery
- Managed Services Leadership
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